In the most recent instance of a massive social media outage, Snapchat users reported widespread outages Wednesday morning, nine days after Facebook, Instagram, and WhatsApp went dark for six hours.
According to Downdetector, a service dedicated to tracking outages, tens of thousands of users claimed that Snapchat was down and they couldn’t send or receive messages starting at 7 a.m.
The outage lasted more than three hours, and the issue was rectified at 10:31 a.m., according to the company’s official support account.
There is no known cause for the outage, and a Snapchat spokeswoman declined to comment on it, only telling Forbes that “the issue has been resolved.”
“We’re aware that some Snapchatters are having difficulty accessing the app right now – hang tight, we’re looking into it!” Snapchat tweeted Wednesday morning amid the outage.
Last week, Snapchat rival Facebook was hit by a severe outage, with the company’s Instagram, WhatsApp, and Messenger apps going offline for six hours, costing the company $65 million in revenue. According to analytics firm Sensory Tower, Snapchat usage increased by 23% during the Facebook outage.
A large number
There are 293 million people in the world. Snapchat has that many daily active users, according to Snap Inc.’s second-quarter financial report.